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RESPECT
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Treating
other as we would like to be treated.
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Listening with the intent to understand what is being said and
acknowledging that what is said is important to the speaker.
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Responding in a timely fashion.
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Speaking
Calmly and respectfully without profanity or sarcasm
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Acknowledging everyone as right from their own perspective.
INTEGRITY
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Making
only agreements we are willing, able, and intend to keep.
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Communicating any potentially broken agreements at the first
appropriate opportunity to all parties concerned.
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Proposing all possible solutions to help the company reach its goals.
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Proposing all possible solutions to help team members reach their
goals.
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Operating and conducting oneself in a responsible manner.
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Communicating honestly and with purpose.
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Asking
clarifying questions if we disagree or do not understand.
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Never
saying anything about anyone that we would not say to him or her.
CUSTOMER FOCUS
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Continuously striving to maximize internal and external customer
loyalty.
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Making
our best effort to understand and appreciate the customer's needs in
every situation.
HAVING FUN IN THE PROCESS
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©
Copyright 2007 Independent Air Conditioning Service, Inc. All rights
reserved.
All trademarks are
owned by the respective company.
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